Customer Service

Contact Chicco at 1-877-424-4226 or use our contact form.

You will need to provide the following information...
  • A brief description of the problem you are having
  • The model number, serial number, and date of manufacture (located on a white sticker on the frame of your product)
  • Proof of purchase (required for warranty service)
  • A photo of your product, especially the area in question (for warranty service)
Use the online contact form...

Register your Chicco car seat or other product

Please use our online form to register

For Chicco diaper bag customer service

Please contact California Innovations at 1-888-413-2665

canadaFor customer service in Canada

Please contact our Canadian service center, Isis, at 1-800-667-4111

Chicco media contacts

Katy Rohlicek : 617.939.8395

Amanda Kelley : 617.939.8371

Chicco USA

1-877-4CHICCO ( 1-877-424-4226 )
Choose option 6 for customer service

Mon – Fri, 8 am – 5 pm est

Artsana USA, Inc.
Attention: Customer Service
1826 William Penn Way
Lancaster, PA 17601